(951) 587-3739

 

Staff

 

The experienced and friendly staff at the Temecula Valley Neurosurgery look forward to working with you and meeting all your needs.

 
Front Desk ReceptionistVivian is the Front Desk Receptionist for Temecula Valley Neurosurgery. She is responsible for day-to-day administrative and general office duties, checking in patients, answering incoming calls in a prompt, courteous and professional manner. She greets and assists patients during their visit in the same manner. Vivian, her husband and three children enjoy going on walks to the park, visiting theme parks and attending church service as a family.
 
 
Lead Medical Assistant and Referral CoordinatorStacy is the Lead Medical Assistant and Referral Coordinator at Temecula Valley Neurosurgery. She is responsible for rooming patients, discussing issues with surgical patients and assisting with prescription refills. She has always had a passion for healthcare, helping others, and learning new things. During her free time Stacy loves spending time with her husband and English bulldog. She is currently expecting to welcome her first child in June 2017.
 
 

Front Office Coordinator/Medical Records ClerkPatty is the Front Office Coordinator/Medical Records Clerk for Temecula Valley Neurosurgery. She is responsible for checking out patients after their office visit, providing necessary orders as recommended by physician, collecting copayments and processing all medical records requests. She has over 8 years of experience in the medical field. She enjoys traveling and spending time with her husband and their 2 children.

 
 
Lead Appointment SchedulerElisa is the Lead Appointment Scheduler for Temecula Valley Neurosurgery. She assists patients with scheduling appointments and answering any insurance questions patients may have. Elisa's hobbies include cooking, spending time with her family and shopping.

                                                 

 
Surgery Coordinator and the Administrative Assistant Ellen is the Surgery Coordinator and the Administrative Assistant for Dr. Bret Abshire at Temecula Valley Neurosurgery. She is responsible for surgery pre-authorization and  assisting patients during the surgery process for Dr. Abshire. Ellen has worked with Dr. Abshire for over 12 years and is very familiar with various insurances and the referral process. Ellen enjoys participating in Zumba class and spending time with her family and friends.
 
 
Surgery Coordinator and the Administrative Assistant Nichia is the Surgery Coordinator and the Administrative Assistant for Dr. Daniel Friedlich. She is responsible for surgery pre-authorization and assisting patients during the surgery process for Dr. Friedlich.  Nichia graduated from American Career College in 2007 and is a Certified Medical Assistant. She enjoys working in a fast-paced, challenging environment.  She has always had a passion for healthcare and helping others. In her free time, Nichia loves to spend time with her husband, son and daughter. She also has a love for the water, music, and wine.
 
 

Billing LeadCristy is the Billing Lead for Temecula Valley Neurosurgery. She has been the medical biller for our practice for over 9 years. She comes to us from Blue Cross Blue Cross Shield of Hawaii where she worked as a Providers’ Service Representative for 8 years until her family relocated to Murrieta, CA in 2006. Her working knowledge in health insurance, medical billing and coding allows her to effectively handle and resolve any billing inquiries from both patients and insurance companies. She is currently an active member of the American Academy of Professional Coders (AAPC). She loves to spend quality time with her husband and their four children.

 
 

BillerMelanie is a Biller for Temecula Valley Neurosurgery.  Melanie has been in the Medical field for 20+ years and is a Certified Professional Coder (CPC) and has been for 6 years. Melanie loves spending time with her husband and 2 children along with family and friends. Hobbies are gardening and shopping (her husband would agree).

 
 
Office ManagerLisette is the Office Manager at Temecula Valley Neurosurgery. She has over 11 years of experience working in the Neurosurgery field. Lisette enjoys patient care and her primary goal is to make sure that our office provides exceptional care in a professional environment. She is available to help with any questions or concerns from our patients. Lisette enjoys traveling to new places while spending quality time with her husband and 3 children.
 

 

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Temecula Valley Neurosurgery
Hancock Medical Center
25150 Hancock Avenue
Suite 210
Murrieta, CA 92562
Phone: (951) 587-3739
Fax: (951) 698-5213
Hours:
Mon - Thurs: 8:00 am - 4:00 pm
Closed for lunch: 12:00 pm - 2:00 pm
Friday: 8:00 am - 12:00 pm